Cancellation and Refund Policy
Subscriptions to, and other services provided by, German Real Estate Review are subject to the Electronic Commerce (EC Directive) Regulations 2002, and are compliant with the Consumer Protection (Distance Selling) Regulations 2000 as amended by SI 689 2005.
The Distance Selling Regulations (DSRs) give consumers certain rights and protection when they buy goods or services “at a distance”. The DSRs do not affect your rights under the Sale of Goods Act.
Cancellation
If you subscribe over the telephone or online, you have the legal right to cancel your subscription within seven working days. To cancel please send an e-mail to
. This does not affect your legal rights.
Refunds
After you have subscribed, if you are not satisfied with our service you can apply for a refund within seven working days of receipt of confirmation that your subscription has been activated. To apply for a refund please send an e-mail to
. Payment will be credited to the subscriber’s credit or debit card, or bank account within 30 days. This does not affect your legal rights.
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